Privacy Policy

Welcome to Artboxmr. We’re all about helping you step into your next look with confidence, and that includes being clear about how your data is handled.

• What you need to know:
• We collect only what’s needed to process your order, support you, and improve our shop experience.
• We share data with payment processors, shipping partners, and analytics providers to run our store.
• Cookies help the site work. Some are essential; others are optional.
• You can access, correct, or delete your data and opt out of marketing. Special rights apply in California and the EEA/UK.

1) What personal data we collect

Identity and contact details

Name, email address, and other details you provide during checkout or account creation.

Order and transaction data

Cart contents, order history, delivery details, payment method selection (e.g., PayPal, credit/debit cards, Stripe, Airwallex), and billing information processed securely by our payment partners.

Technical data and cookies

Device and browser information, IP address, approximate location (derived from IP), and site usage data collected via cookies or similar technologies.

Communications and preferences

Messages you send us, support history, and your marketing preferences.

2) Why we process your data

• Order fulfillment: To confirm your purchase, take payment, ship your items, and provide updates.
• Customer support: To answer questions, handle returns, and fix issues.
• Fraud prevention and security: To protect you, our customers, and our business.
• Legal compliance: To meet tax, accounting, and other legal obligations.
• Analytics and improvement: To understand store performance and improve products, sizing information, and site experience.
• Marketing (optional): With your consent where required, to send updates and offers you may like. You can opt out anytime.

3) Cookies and similar technologies

Essential cookies

Required for the site to function, like keeping your cart and checkout working. You can’t turn these off in our systems.

Analytics cookies

Help us understand how the site is used so we can improve navigation, performance, and product selection. Data is aggregated where possible.

Optional marketing cookies

Used to show you more relevant content or offers. These run only with your consent where required.

Managing cookies

You can manage or block cookies in your browser settings. If you block essential cookies, some features may not work.

4) When and with whom we share data

• Payment processors: We share necessary data with PayPal, Stripe, and Airwallex to process payments, including credit/debit card transactions handled via Stripe or Airwallex.
• Shipping and delivery partners: We share your name, delivery details, and order information required to deliver your package with our shipping carriers and logistics partners.
• Analytics and service providers: We work with analytics and technical service providers to operate, secure, and improve our site.
• Legal and safety: We may disclose information when required by law or to protect the rights, property, and safety of our customers or our business.

5) Data retention

We keep your personal data only as long as needed for the purposes described above. For example, we retain order records to fulfill your purchase and to comply with tax and accounting rules. When data is no longer needed, we delete it or de-identify it according to applicable laws and our internal policies.

6) Your rights

• Access and portability: Ask for a copy of your personal data.
• Correction: Fix inaccurate or incomplete information.
• Deletion: Request that we delete your personal data when no longer needed.
• Restriction/objection: In certain cases, ask us to limit or stop specific processing.
• Marketing opt-out: Unsubscribe from marketing emails anytime using the link in the message or by contacting us.

California (CCPA/CPRA)

California residents can request to know, access, correct, and delete personal information and may opt out of certain “sales” or “sharing” for cross-context behavioral advertising where applicable. You won’t receive discriminatory treatment for exercising your rights.

EEA/UK (GDPR)

If you’re in the EEA or UK, you have GDPR rights, including the right to lodge a complaint with your local data protection authority. We rely on legal bases such as contract performance (fulfilling your order), legitimate interests (site security, analytics), consent (optional marketing), and legal obligations (tax/accounting).

To exercise any rights, contact us using the email below. We may need to verify your identity before responding.

7) Children’s privacy

Our site isn’t directed to children under 13, and we don’t knowingly collect personal information from them.

8) How to contact us about privacy

Email: [email protected]

9) Effective date

This policy is effective on the date this page is published and may be updated as our practices evolve.